Send the answer to Telegram

What for: this guide configures delivering a message to the customer in Telegram.

Problems it solves: the agent reply must also reach the store bot, not only the test chat.

Result: a Telegram channel node with demo bot settings.

Step 1. Add a channel node¶

Drag a Channel node and open its settings. Here you choose how to deliver the reply — Telegram, email, or webhook.

Keep Telegram as the channel and set the bot token (in this tutorial — «@zeleniy_sad_bot»). The agent then knows where to send notifications.

Reopen the channel node and confirm Telegram is selected with the token via a variable — replies will route to the store bot.

Result demonstration. The Telegram channel node is saved in the graph — the agent can send replies to the store bot.

Summary. You can add a channel node and configure Telegram message delivery.